Personal thoughts on the role of change communications in major IT deployments: Create an image of the future: From what to what? What will change exactly? Prevent rumours. Present the bigger picture, strategy? Why are we doing this, spending all this money? Aid the transition phase: Ensure all actors have …
In a recent survey by the Conference Board, 539 global CEOs were asked to list their top concerns. In Europe and Asia as well as in North America, organizational flexibility and adaptability to change consistently ranked at the top of the list. Only revenue growth was of higher concern. Source: …
Change communication requires an expanded defintion of communication: from speech writing, intranet content development, e-mail messages, roll-out/cascade programs – and the rest of the current traditional approaches – to a more inclusive overview encompassing leadership behavior, reward systems, organizational goal-setting, recognition programs, work processes, workplace design, and strategic conversations within …
According an independent survey, we are constantly bombarded with messages, and of around 2000 a day, we will only remember some 65 – hardly a good average. Source: Peter Drucker in a foreward to a book by Parkinson & Rowe, 1978 Another completely independent survey confirms this very low rate …
A good definition of the role of change communication is given by David Ferrabee of Hill & Knowlton in his professional blog. I quote: What is Change and Internal Communication…? … and why should you care! Those of us working in the occidental world aren’t really making things as much …
A crisis doesn’t always damage your reputation – responding badly does.
The 10/20/30 Rule for PowerPoint A PowerPoint presentation should have no more than ten slides, last no more than twenty minutes, and contain no font smaller than thirty points. Source: Let the Good Times Roll, by Guy Kawasaki
We all have people with whom we have to work to get things done. Our ability to communicate with clients, customers, subordinates, peers, and superiors can enhance our effectiveness or sabotage us. Many times, our verbal skills make the difference. Here are 10 ways to increase your verbal efficacy at …