Archive for May, 2006
Connecting with staff during change
You can’t expect staff morale to be high during change if you have not connected to all the different elements of your employees’ existence. You have to connect with them on three levels:
Their heads – share with them the facts, why is it needed for theorganisation to change, what is the desired outcome for the change etc.
Their hands - share with them what their role will be in the neworganisation, what behaviours will be expected from them, how will thechange effect their daily lives etc.
Their hearts – remember that people share their knowledge and creativity in a trusted environment; they need to feel that they are valued, that they belong, and that they have joined the right company. Connect withthem through emotive messages, which instil pride and provide recognition.
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