Change Communications

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Motivation according to Spots & Myers

March 16th, 2007 | Category: Experiences, In French, Teams

I found this recently and wanted to share it. It came in some text after Maslow, Macgregor and Herzberg which are great references on the subject. However I was kind of taken by the simplicity of this contribution.

I looked up Spots & Myers on Google but I can find no reference. Anyone heard of them? Could this be Isabel Briggs Myers? Hmmm.

Things a manager should do to ensure his team is not productive:

  • Ask as much as possible
  • Criticise his employees in front of their colleagues
  • Blame them for their mistakes
  • Treat them without any respect for their feelings
  • Do not consult before taking action
  • Do not explain your actions
  • Refuse to take your employees’ ideas into account

Things a manager should do to ensure his team is productive:

  • Provide structure
  • Inform
  • Listen
  • Encourage new ideas and responsibilities
  • Consult before taking action
  • Show your esteem
  • Spend more time on building relationships than technical problems

And with that said, I think the above makes a good reminder of communication objectives for my next mission: communication and team coaching for a complex and pressurized IT project at a major French telecommunication company that is undergoing major contractual changes.

Bon weekend!

Nicholas

[updated with English translation on 6 June 2007,  original French is below]

Ce qu’un chef doit faire pour que l’équipe ne soit pas productive:

  • Demander plus que possible
  • Critiquer ses collaborateurs devant leurs collègues
  • Les blâmer pour leurs erreurs
  • Les traiter sans respect pour leurs sentiments
  • Déclencher l’action sans consulation
  • Ne pas expliquer les actions
  • Refuser de prendre les idées des collaborateurs en considération

Ce qu’un chef doit faire pour que l’équipe soit productive:

  • Prévoir une structure
  • Informer
  • Ecouter avant de passer à l’action
  • Entraîner à plus d’idées, de responsabilités
  • Déclencher l’action après consultation
  • Montrer de l’estime
  • Passer plus de temps sur les rapports humains que sur les problèmes techniques
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